Zonda Tools has multiple locations across the Untied States providing full service and repair options for your plastic welding equipment. If your machines need servicing or repair, ship it to our closest facility where it will be diagnosed and a repair quote sent. We pride ourselves in the quality of our equipment. Please see the Guarantee information below for all the details.
1 Year Machine Replacement Guarantee
All of our machines are backed by a 1 year complete machine* replacement warranty. In the unlikely case that the machine breaks and becomes non operational we will repair it or replace it with a brand new machine.
The guarantee only applies to the original owner with proof of purchase.
Machines that have been misused or ignored safe operation requirements will be exempt.
If the machine cannot be repaired in a timely manor it will be replaced.
When available loaner machines will be sent while repairs are taking place.
Our main goal is to provide excellent service, not just at the time of sale, but for the life of the product.
2 Year Parts And Labor Warranty
Every machine* also carries a 2 year parts and labor warranty. We are confident in our products ability to last and deliver quality welds in the toughest work environments again and again.
The warranty only applies to the original owner with proof of purchase.
We will replace, free of charge, any faulty mechanical or electronic elements.
This warranty does not cover any wear parts such as: carbon brushes, heat elements, rubber air dam, silicon tires, motor chain, etc.
* The term "Machine" includes all hot air welders and wedge welders. Accessories shipped with our machines or purchased separately such as cases, nozzles, adjustment tools, etc are not included.